If you have already participated in a CCS program, have a valid City-issued SIB Resident ID Card or have a PCP membership, you are already in our system. Navigate to the “Sign In” page and then click “Reset Password.” Input the primary email address we have on file to reset your password. You can also call the PCP Front Desk at 305.792.1706 to verify your account. Please be ready to provide the office assistant with your name, email address, and date of birth, so they can locate and verify your account. Once your account has been verified, an email will be sent to you with your login credentials..